Shipping & Returns

 

Wether you are in Japan or the US, we offer free shipping all over the world. We simply do not believe in shipping charges.

But if you are in a hurry you can always book FedEx Priority Overnight Xpress. However we can’t control customs, duties and/or taxes as this vary by country. For online orders , we accept returns in flawless condition for a full refund. You have 20 business days to return items from the day you receive your shipment to get it back to us. Custom Duties and sales taxes are non-refundable from Kovac Family. Your refund will be credited to the same payment method used to make the purchase. 

Contact hello@kovacfamily.com if you have any questions, we are here to help.