Shipping & Returns

 

Free shipping within EU. Outside the EU we charge shipping based on weight.

All our transportations with DHL Express are climate neutral. By using DHL GOGREEN we invest in climate protection projects in various regions across the globe, supporting a mix of projects in the categories of "energy efficiency", "renewable energy" and "reforestation/afforestation". We insist on high standards and the selected climate protection projects are based on their value for both the environment and the local communities. Environmental protection is high on DHL:s agenda with an ambitious environmental target of zero emissions by 2050. However we can’t control customs, duties and/or taxes as this vary by country. As our pieces are made to order we cannot offer a refund on purchases if you change your mind. All orders are also final and cannot be cancelled during the production stage. If there is a quality issue please send us an image and a description of the issue so we can work with you to find the best solution. Please choose carefully. 

Contact hello@kovacfamily.com if you have any questions, we are here to help.